Advice centre in Westminster to tackle homelessness early

Advice centre in Westminster to tackle homelessness early


Westminster has launched a new advice service in the North of the borough to help families facing homelessness. The Housing Solutions Service family centre, which opened in December in Bruckner Street, offers an appointment and drop-in service for residents who may lose their home. There will be employment coaches, debt and benefit advisers, and specialist landlord and tenant mediation. “By helping people to understand their statutory rights, the Council hopes to make a positive difference more quickly,” a Westminster press release said.

The Council is partnering with Shelter “to provide expert housing advice focused on helping families earlier and preventing them where possible from losing their homes, through outreach services across the borough.”

This is a brand-new approach that aims to prevent homelessness from happening in the first place.

“We’re changing the way that we work on homelessness,” Cllr Andrew Smith, Westminster City Council cabinet member for housing and customer services, said, “stepping in before people reach crisis point. Our new centre at Bruckner Street is one of the ways we’re helping some of our vulnerable residents, brings a range of experts under one roof. By engaging early we’re confident we can help more people, cutting out the unimaginable pain and stress that people can go through when they lose their home.”

People can call 0207 641 1000 to get in touch with the team. You can also fill out an online self-assessment form on the Council’s website and a member of the team will get in touch with you.

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